e-Call Software

We choose software based on features, power, and value. Our systems are driven by software from NCH Swift Sound.  NCH Swift Sound is a leader in business audio technology. Since 1993 their software development team has released more than 40 Windows, Mac, Palm and Pocket PC applications which are now leaders in their classes and have been awarded for software excellence.

Dictation Features

Our system provides robust features including:

• Full motion control using a touch-tone telephone keypad.
• Touch tone control includes stop, pause, record, rewind, fast forward, priority, play and new job.
• Dictators are prompted for user ID, reference number and work type. (Users press # to skip unneeded prompts.)
• Customized delivery via encrypted e-mail, network or FTP site for each user.
• Professional quality sound.
• Ability to export files to other systems.

Portable Features

If you are already using a Palm or Pocket PC (Windows Mobile 5 or higher) device, why not use it for your dictation, too?  Pocket Dictate features include:

• Record and playback dictation using the buttons on the device.
• Editing, inserting and overwriting. You can select between record overwrite, record insert and record end modes.
• Optional voice activated recording. When selected the software only records while you are speaking.
• Automatic compression of audio files to reduce upload times and storage requirements.
• Encryption of recordings prior to transmission to comply with patient or client confidentiality requirements.
• Sends recording in compressed wave (wav) or dictation (dct) file formats.